Automotive Customer Service Representative | Full or Part Time, Weekends Off | CBA - Airline
Core
Front-line support role managing customer check-ins, scheduling, shuttle transport, and shop coordination for an automotive repair facility.
Role type
Customer Service Representative (Automotive Repair)
Builds
Customer check-in/out processes, appointment scheduling, and shuttle logistics
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Customer service, phone communication, scheduling, safe driving, Microsoft Office proficiency, multitasking
Preferred skills
Automotive repair terminology knowledge, community relationship building
Technologies
Microsoft Office Suite
Responsibilities
Check customers in and out, answer phone calls and schedule appointments, provide safe shuttle service, QC repairs before vehicle return, assist with parts receiving and processing, maintain facility cleanliness, assist with clerical tasks like accounts receivable, coordinate guest service activities, serve as a community ambassador.
Seniority
Entry-level to Individual Contributor