Implementation Manager - Moveworks
Core
Oversee on-time, on-budget delivery of the Moveworks Agentic AI platform to enterprise customers, leading implementation of agentic workflows and ensuring organizational adoption.
Role type
Senior Implementation Manager (SaaS/AI)
Builds
Agentic AI workflows and platform implementations for enterprise clients
Domain
Enterprise AI / SaaS Implementation
Deliverable
production ML models | product features
Required skills
Project management, SaaS implementation leadership, AI integration strategy, change management, stakeholder management, resource management, risk mitigation, cross-functional collaboration
Preferred skills
Experience with services partners, technical solutioning, mentoring, product feedback loops
Technologies
Moveworks platform, LLMs, Agentic AI, SaaS tools
Responsibilities
Lead customer implementation and new product offerings; manage engagement governance, timeline, scope, and risk; map and launch agentic workflows; provide change management best practices; act as single point of contact for solutions; mentor team and partners; align deliverables with customer goals; partner with Product and Customer Success teams
Seniority
Senior, hands-on IC
