Administrador/a Junior Remedy con Inglés
Core
Junior BMC Remedy administrator supporting an aerospace client's ITSM operations.
Role type
Junior ITSM Administrator (BMC Remedy)
Builds
ITSM processes and CMDB data for an aerospace client
Domain
Aerospace / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
BMC Remedy 8/9/DWP/SmartIT administration, CMDB/Foundation data loading, Incident/Change/Asset modules, Smart Reporting/Analytics, high-level English
Preferred skills
Analytical thinking, team collaboration, proactivity, eagerness to learn
Technologies
BMC Remedy, SmartIT, Smart Reporting, Analytics
Responsibilities
Administer ITSM Remedy versions 8, 9, DWP and SmartIT; Load CMDB and Foundation data; Analyze and develop on Remedy; Generate reports and dashboards using Smart Reporting and Analytics
Seniority
Junior, hands-on IC
