Team Lead, Regional Corporate Account Management
Core
Regional Corporate Account Management Specialist supporting enterprise clients across APAC with operational support, data analytics, and process improvement.
Role type
Senior IC account operations specialist (B2B/Enterprise)
Builds
Corporate account operations, data-driven insights, voucher/gift card programs, and operational workflows for enterprise clients.
Domain
Food delivery / B2B SaaS operations / APAC region
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL (BigQuery), Salesforce administration, B2B account operations, data analysis, stakeholder management, process improvement
Preferred skills
Regional/cross-functional environment experience, automation and workflow optimization
Technologies
BigQuery, Salesforce
Responsibilities
Manage corporate account operations including allowance setup, refunds, and spending limits; Develop SQL queries and deliver reports on MAU, GMV, and campaign performance; Create and manage corporate vouchers and gift cards; Maintain Salesforce configurations and perform account quality checks; Partner with cross-functional teams to resolve production issues and support regional campaigns; Identify opportunities for operational efficiency through automation and SOP creation.
Seniority
Mid-Senior, hands-on IC