Senior Specialist, Benefits Operations
Core
Manage end-to-end daily benefits operations including medical insurance, leave entitlements, and flexible benefits programs for employees across Cambodia, Thailand, and Indonesia.
Role type
Senior individual contributor benefits operations specialist
Builds
Employee well-being programs and benefits administration services
Domain
Human Resources / Employee Benefits / Southeast Asia
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Benefits administration, Leave management, Vendor management, Labor law compliance, Data integrity, Process improvement, Claims escalation resolution, Stakeholder partnership
Preferred skills
Workday proficiency, Ticketing system experience, Regional market knowledge
Technologies
Workday, Freshservice
Responsibilities
Administer employee insurance programs and manage enrollments/terminations, Oversee leave administration ensuring compliance with local laws, Serve as primary contact for employee benefit inquiries, Partner with payroll and systems teams for data accuracy, Maintain benefits documentation and SOPs, Identify process gaps and recommend improvements
Seniority
Senior, hands-on IC
