Guest Relations Supervisor
Core
Oversee front-of-house operations, manage restaurant service, and handle English communication with international guests at a hotel.
Role type
Guest Relations Supervisor
Builds
Front-of-house service standards and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Staff management, staff training, performance evaluation, operational improvement, manual creation, training support, English communication
Preferred skills
Business English, hospitality mindset, growth mindset
Responsibilities
Manage and evaluate staff, propose site improvements, create manuals, support training, handle guest relations
Seniority
Mid-level, hands-on management
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