Front Desk All Rounder
Core
Gracious host at the heart of the guest experience, delivering seamless, personalized service with elegance and precision at a luxury hotel.
Role type
Front Desk All Rounder (Hotel)
Builds
Guest arrival and departure experiences, accurate guest accounts and cashiering functions
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Opera Front Desk system proficiency, guest account management, cashiering, professional telephone communication, coordination with supervisors
Preferred skills
polished presence, can-do attitude, anticipation of guest needs, VIP and group movement management
Responsibilities
Greet guests with grace and professionalism, manage guest accounts and cashiering functions, coordinate with Front Desk Supervisor and Duty Manager, handle professional telephone interactions
Seniority
Individual Contributor