Christmas at the Princess - Operations Supervisor (Seasonal)
Core
Lead operations for the 'Christmas at the Princess' seasonal event, managing teams, guest service, and daily execution to create a holiday experience for hundreds of thousands of guests.
Role type
Seasonal Operations Supervisor
Builds
Holiday event operations, guest experiences, and team performance
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Team leadership, operational planning, labor cost management, conflict resolution, safety compliance, talent development
Preferred skills
Experience with TimeSaver, Microsoft Office suite, POS systems
Technologies
TimeSaver, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Publisher, POS systems
Responsibilities
Develop, inspire, and retain top talent; Execute daily operational plans including staffing and event readiness; Manage labor costs and operating expenses; Serve as Manager on Duty to resolve guest and vendor issues; Ensure compliance with company policies and OSHA standards; Coach and develop team members to maximize performance
Seniority
Individual Contributor, Supervisory level