Superviseur de nuit (H/F/X)
Core
Night shift reception supervisor coordinating the front desk team, ensuring guest satisfaction, and managing hotel operations in the absence of the Night Manager.
Role type
Night shift reception supervisor
Builds
Guest check-in/check-out processes, daily activity reporting, and secure cash handling
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, conflict resolution, Opera PMS proficiency, cash management, sales promotion, safety compliance
Preferred skills
French hospitality experience, multilingualism, high-end service standards
Technologies
Opera Cloud
Responsibilities
Supervise and coordinate the night reception team, manage guest complaints and escalations, control cash registers and daily reporting, promote hotel services and loyalty programs, ensure security and safety protocols
Seniority
Mid-level, hands-on IC