Staff Engineer, ServiceNow (CMDB & ATF)
Core
Design, develop, and maintain automated test scripts for ServiceNow platform functionality, CMDB data quality, and integrations.
Role type
Staff Quality Engineer (ServiceNow)
Builds
Automated test suites, validated platform releases, and data hygiene initiatives for ServiceNow environments.
Domain
IT Service Management (ITSM) / Enterprise Software Testing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow ATF, CMDB concepts, REST/SOAP integration testing, regression testing, defect management, upgrade validation, test automation
Preferred skills
CSA certification, ServiceNow certifications, Asset Management module expertise
Technologies
ServiceNow, ATF, REST APIs, SOAP, Integration Hub
Responsibilities
Design and execute automated test cases using ATF, validate platform functionality across releases, ensure CMDB data quality, test third-party integrations, support upgrades and clones, manage defects, develop test documentation, provide QA sign-off, drive QE process improvements.
Seniority
Staff, hands-on IC with strategic initiative ownership