ServiceNow QA Engineer
Core
QA Engineer responsible for end-to-end functional and non-functional testing of ServiceNow implementations, developing test strategies, cases, and reports.
Role type
ServiceNow QA Engineer
Builds
ServiceNow powered applications (ITSM, CSM, FSM) and integrated solutions
Domain
Enterprise Service Management / IT Service Management
Required skills
ServiceNow testing, Automated Test Framework (ATF), Selenium, Playwright, Test Planning, Test Design, Test Execution, Defect Reporting, Requirement Traceability Matrix, Performance testing, Unit testing, Integration testing
Preferred skills
System Administration certification, Agile/Scrum methodologies
Technologies
ServiceNow, ATF, Selenium, Playwright
Responsibilities
Analyze customer requirements and develop test cases; Validate application implementation from an end-user perspective; Execute functional and non-functional testing across ServiceNow upgrades; Prepare test results and reports; Collaborate with project leads and development teams to improve solution quality.
Seniority
Mid-Senior, hands-on IC