Réceptionniste (H/F) - Maison Troisgros
Core
First point of contact ensuring a good guest stay by managing arrivals, departures, and hotel services.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes and hotel service coordination
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest relations, check-in/check-out procedures, billing and payment processing, multilingual communication, organizational skills
Preferred skills
Hotel or tourism training, team spirit, customer service experience
Technologies
None stated
Responsibilities
Welcome guests physically and via phone, process individual and group check-ins/check-outs, anticipate and answer guest needs, promote hotel products (restaurant, rooms), manage invoices and collections, communicate with other services
Seniority
Entry-level to Junior
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