Host/Hostess - The Café
Core
Greet guests, manage reservations and seating, and coordinate front-of-house operations to deliver luxury hospitality at The Café.
Role type
Host/Hostess
Builds
Front-of-house guest experience and dining room flow
Domain
Luxury hospitality / Fine dining
Deliverable
product features
Required skills
Reservation management, seating coordination, guest relations, menu knowledge, telephone handling, conflict resolution, operational multitasking
Preferred skills
Luxury hotel experience, New Orleans hospitality knowledge, POS system familiarity, VIP guest handling
Technologies
Reservation systems, POS systems
Responsibilities
Manage reservations and waitlists, escort guests to tables, answer guest inquiries, coordinate with servers and culinary teams, maintain cleanliness of host stand and dining areas, handle guest recovery, assist with opening/closing duties
Seniority
Entry-level to Junior