Learning & Development Manager
Core
Identifies training needs and develops cost-effective training initiatives to achieve hotel goals while monitoring policy application.
Role type
Learning & Development Manager
Builds
Annual training plans, training calendars, and on-job training programs for hotel staff
Domain
Hospitality / Luxury Hotel Management
Required skills
Training program development, budget management, stakeholder liaison, guest feedback analysis, training delivery, record keeping, partnership management
Preferred skills
Leadership in hospitality L&D, knowledge of luxury hotel standards, presentation skills, analytical skills
Technologies
None stated
Responsibilities
Develop annual training plans and calendars, coordinate new hire orientation, monitor training effectiveness, manage training budget, liaise with department heads, source and conduct training courses, maintain training records
Seniority
Manager, hands-on IC