Logistics Specialist
Core
Primary point of contact for customers handling order processing, inquiries, and fulfillment support via email, phone, and ERP systems.
Role type
Logistics Specialist (Sales Support / Order Management)
Builds
Order fulfillment processes and customer satisfaction metrics
Domain
Energy solutions (ICT, Electronics, Technology)
Deliverable
product features
Required skills
SAP order registration and processing, customer order intake, customer master data maintenance, cross-departmental coordination, order status monitoring, process improvement
Preferred skills
ICT/Electronics/Technology industry experience, additional European language proficiency
Technologies
SAP
Responsibilities
Receive and validate customer orders, handle customer calls and inquiries, coordinate with internal departments to resolve requests, maintain accurate customer documentation, monitor order status and communicate updates, support continuous improvement of order management processes
Seniority
Mid-level (3–5 years experience)
