Werkstudent (m/w/d) Marketplace Technical Integration
Core
Support sellers with technical onboarding and integration on the Marketplace platform, handling inquiries via tickets and phone.
Role type
Junior IC marketplace technical integration specialist (student)
Builds
Marketplace platform seller onboarding and integration processes
Domain
E-commerce / Marketplace
Deliverable
product features
Required skills
ticket management, process documentation, knowledge base maintenance, stakeholder communication, JIRA usage, Excel
Preferred skills
JIRA, Miracle, process improvement
Responsibilities
Guide sellers through technical onboarding, process seller inquiries via ticket system and phone, maintain JIRA tickets and status, update Knowledge Center articles, contribute to onboarding material and process improvements
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