Forward Deployed Engineer
Core
Forward Deployed Engineer designing and building integrations between 8returns and external systems like shops, ERPs, 3PLs, and warehouse tools for DTC and established e-commerce brands.
Role type
Forward Deployed Engineer (Solutions/Implementation)
Builds
Integrations between 8returns platform and external e-commerce systems (Shops, ERP, 3PL, Warehouse tools)
Domain
E-Commerce / SaaS / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
API analysis, webhook implementation, technical documentation interpretation, system integration, feasibility estimation, risk assessment, autonomous problem solving, pattern recognition for reusable components
Preferred skills
Shopify experience, ERP/3PL/Warehouse/OMS experience
Technologies
APIs, Webhooks, Claude Code, Cursor, Agents
Responsibilities
Analyze APIs, webhooks, and technical documentation to implement data flows; Design and build integrations between 8returns and external systems; Estimate feasibility, effort, and technical risks for sales and customer success; Debug integration issues and develop robust solutions; Translate recurring integration patterns into reusable components; Execute small product adjustments, automations, and customer-specific extensions independently
Seniority
Mid-level, hands-on IC
