Training and Development Officer
Core
Design, coordinate, and deliver learning and development programs to build capability, ensure compliance, and support talent growth across a luxury hotel.
Role type
Training and Development Officer (HR/L&D)
Builds
Training programs, compliance frameworks, onboarding experiences, and talent development pathways
Domain
Hospitality / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning and development program design, compliance and audit management, stakeholder partnership, facilitation and coaching, data analysis, digital learning systems proficiency
Preferred skills
Experience with apprenticeships and traineeships, tertiary qualifications in HR or Hospitality
Technologies
Microsoft Office, learning management systems
Responsibilities
Plan and deliver hotel-specific training programs, manage mandatory compliance training and audit readiness, partner with leaders to identify capability gaps, lead new employee onboarding, support succession planning, manage external education provider relationships, maintain training records and reporting dashboards
Seniority
Individual Contributor, mid-level specialist