Overnight In Room Dining Supervisor
Core
Supervise In Room Dining operations, ensure guest satisfaction, and manage staff during overnight shifts.
Role type
In Room Dining Supervisor
Builds
In Room Dining service for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Room Service experience, Food & Beverage knowledge, Wine and Liquors knowledge, POS system experience, PC skills, Microsoft Windows applications, Stock control, Security controls enforcement, Staff supervision, Administrative record keeping
Preferred skills
Micros system experience, Problem solving abilities, Ability to work under pressure
Technologies
Micros, Microsoft Windows
Responsibilities
Supervise all In Room Dining colleagues, Maintain stock controls and pars, Enforce security controls, Assign side work and record attendance, Inspect staff uniforms and cleanliness, Ensure safe working environment, Adhere to service standards
Seniority
Mid-level, hands-on IC