Director, Subscription and Loyalty
Core
Define multi-year growth agenda and drive full P&L for subscription business across 14 markets in Europe and APAC for foodpanda, Yemeksepeti, and foodora.
Role type
Director, Subscription and Loyalty
Builds
Subscription program P&L, subscriber growth, retention, and profitability across multiple markets
Domain
Food delivery / Quick Commerce / Subscription & Loyalty
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, P&L ownership, team building, market strategy, growth experimentation, value proposition design, executive communication, data-driven decision making
Preferred skills
Advanced Excel/Google Sheets, SQL
Technologies
Excel, Google Sheets, SQL
Responsibilities
Own subscription performance end-to-end including subscriber growth, retention, and profitability; Set long-term strategic vision and translate into short-, mid-, and long-term initiatives; Build, lead, and develop a high-performing multi-layered team; Define and execute market-specific and cross-regional growth strategies; Identify, test, and scale high-impact growth initiatives through analysis and experimentation; Own the evolution of the subscription value proposition from customer insight to commercial strategy; Act as senior partner to Product, Pricing, Commercial, Marketing, and local leadership teams; Establish success metrics and governance and present performance to senior leadership
Seniority
Director, strategic leadership with hands-on execution