CRM Специалист
Core
Administering and supporting sales processes, marketing data, and reporting within the Salesforce CRM ecosystem for a global crop protection company.
Role type
CRM Specialist (Salesforce)
Builds
Sales data integrity, marketing campaign databases, and automated sales/operational dashboards.
Domain
Agriculture / Crop Protection / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce administration, data validation and master data management, sales process support, user training, data segmentation, analytical reporting, forecasting, dashboard automation, advanced Excel (pivot tables, large datasets), Power BI or similar BI tools.
Preferred skills
Power BI proficiency, automation of business processes.
Technologies
Salesforce, Sell-Out, Microsoft Excel, Power BI, BI systems.
Responsibilities
Maintain and validate CRM database across business units, ensure daily user support for Salesforce, manage master data for clients/products/structure, support sales recording processes, train new users, provide marketing team with data and analytics, segment client base, prepare regular and ad-hoc analytical reports, generate sales and key performance indicator reports, maintain sales forecasting processes, develop and automate dashboards, maintain Sell-Out integration with Salesforce.
Seniority
Individual Contributor, Specialist level.