Assistant Reservations Manager
Core
Oversee daily reservations operations, monitor room availability and rates across distribution channels, and support revenue optimization through upselling and data analysis.
Role type
Assistant Reservations Manager
Builds
Booking inventory and revenue performance for hotel properties
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Reservation system management, rate code application, inventory monitoring, staff coaching, revenue analysis, guest complaint handling, reporting
Preferred skills
Upselling techniques, forecasting, SOP adherence
Technologies
PMS, GDS, reporting tools
Responsibilities
Oversee daily reservations operations, Monitor room availability and rates, Coordinate with Front Office and Sales teams, Assist in training reservation staff, Support revenue optimization by upselling, Handle guest queries and complaints
Seniority
Mid-level, supervisory support