Team Lead - IT Infrastructure
Core
Lead and manage IT operations, infrastructure, and a team of engineers to ensure high availability, security, and reliability of networks, servers, and endpoints for a global retail organization.
Role type
Senior IT Infrastructure Team Lead
Builds
Production IT infrastructure including networks, servers, VDI environments, and endpoint management systems
Domain
Retail / IT Infrastructure & Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network administration (LAN/WAN, Meraki, Cisco), Server administration (VMware, ESXi, Cloud), VDI management, Endpoint management (SCCM, Intune), Active Directory, Team leadership, Project management, Disaster recovery planning
Preferred skills
ITIL, PMP, ISO 27001, CCNA, Azure/AWS cloud platforms
Technologies
Meraki, VMware, ESXi, Cisco Call Manager, SCCM, Intune, Azure AD, Jira, SAP, Microsoft Office, DHCP, DNS, Load Balancers
Responsibilities
Manage day-to-day IT operations including networks, servers, storage, and end-user systems; Lead, mentor, and manage the IT team; Implement and monitor IT security measures and compliance; Manage vendor relationships and IT procurement; Provide escalation support for complex IT issues; Lead IT projects and system migrations; Administer VDI environments and user sessions; Manage laptop inventory, OS deployment, and Group Policies; Monitor and manage telephony and video conferencing systems
Seniority
Senior, hands-on IC with team leadership