Director - IT Operations
Core
Leading IT operations, infrastructure, and cybersecurity for retail, distribution, and corporate environments to ensure reliable technology services.
Role type
Director, IT Operations
Builds
Enterprise network stability, secure infrastructure, and support services for retail and corporate operations.
Domain
Retail / IT Operations & Cybersecurity
Deliverable
infrastructure
Required skills
Network infrastructure management, IT operations leadership, cybersecurity (PCI-DSS), cloud architecture, IT service management, vendor management, budget management
Preferred skills
Retail or multi-entity environment experience, cloud migration leadership, French language skills
Technologies
Cloud platforms, POS systems, inventory technologies, network infrastructure
Responsibilities
Oversee enterprise network and infrastructure stability; ensure retail and corporate systems (POS, inventory) are supported; drive technology integration and standards; lead capacity planning and lifecycle management; enforce cybersecurity and compliance standards; manage incident response and business continuity; oversee IT support services; manage vendor relationships; oversee operating and capital budgets.
Seniority
Senior, hands-on IC with leadership responsibilities