Senior IT Infrastructure Engineer II
Core
Design, implement, and maintain the organization's network, server, voice, and end-user management infrastructure across offices and the data center, integrating AI-driven automation to streamline IT operations.
Role type
Senior hands-on IC IT Infrastructure Engineer
Builds
Office networks, data center server clusters, voice/telephony systems, endpoint management platforms, and automated IT workflows
Domain
Enterprise IT Infrastructure, Networking, Cloud Identity, Telephony
Deliverable
infrastructure
Required skills
Cisco Meraki network administration, VMware virtualization, MPLS/WAN management, Voice Gateway (SIP/PRI) configuration, MDM (JumpCloud, Microsoft, Apple Business Manager), Zscaler, Google Workspace, backup and recovery, ITIL foundation principles, API integrations, patch management, scripting (PowerShell, Python, or Bash)
Preferred skills
AI-driven automation tools, contact center infrastructure support, domain and SSL certificate management, software license management
Technologies
Cisco Meraki, VMware (vSphere/vCenter, ESXi), Peplink SD-WAN, Zscaler, JumpCloud, Microsoft Autopilot, Apple Business Manager, Google Workspace, SIP/PRI gateways
Responsibilities
Design and manage office networks and MPLS/WAN links; Administer data center server clusters and VMware environments; Configure and support voice gateways and contact center infrastructure; Manage MDM platforms and secure internet access; Implement AI-driven automation for IT operations; Apply ITIL principles for service management; Maintain infrastructure documentation and collaborate on cross-functional projects
Seniority
Senior, hands-on IC
