Réceptionniste polyvalent(e)
Core
Front desk receptionist responsible for guest check-in/out, reservations, billing, and general hotel operations.
Role type
Front desk receptionist
Builds
Guest services and hotel operations
Domain
Hospitality / Hotel
Deliverable
client delivery
Required skills
Guest relations, reservation management, cash handling, billing, PMS software proficiency, French (fluent), English (intermediate)
Preferred skills
German language skills
Responsibilities
Greet and assist guests throughout their stay, manage check-in and check-out processes, handle phone calls and emails, process payments and invoicing, prepare quotes and confirmations, contribute to breakfast and bar service as needed, ensure customer satisfaction, collaborate with hotel teams, adhere to brand standards and safety rules.
Seniority
Entry to Mid-level
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