Specialist - Business & Customer Analytics
Core
Drive data-backed decision-making and customer-centric marketing across METRO's global markets by analyzing customer behavior and optimizing communication journeys.
Role type
Specialist Business & Customer Analytics (CRM & BI Expert)
Builds
Intelligent reporting and automation tools for customer communication management
Domain
Global Wholesale Retail (FMCG) + Customer Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Advanced SQL, BigQuery, GCP, Looker Studio, CRM Analytics, Data Visualization, Data Integration, Analytical Thinking
Preferred skills
Excel/Access, FMCG sector knowledge, Conceptual thinking
Technologies
SQL, BigQuery, GCP, Cloud Storage, Looker Studio
Responsibilities
Implementing projects with international marketing teams, analyzing marketing activities, automating CRM processes, creating data visualizations, integrating multi-source datasets
Seniority
Mid-Senior, hands-on IC