Assistant General Manager
Core
Support the General Manager in overseeing all facets of the operation, encompassing restaurant management, customer service, team training, financial oversight, and overall establishment success.
Role type
Assistant General Manager (Hospitality)
Builds
Restaurant operations and guest experiences
Domain
Hospitality / Fine Dining
Required skills
Restaurant and fine dining management, Leadership and team management, Financial acumen and budgeting, Conflict resolution, Inventory management, Food safety knowledge
Preferred skills
Reservation systems, Point-of-sale software, Bachelor's degree in Hospitality Management or Business Administration, Food safety and responsible alcohol service certifications
Technologies
Reservation systems, Point-of-sale software
Responsibilities
Manage daily operations for front-of-house and back-of-house, Assist in developing and executing strategic plans to meet business goals, Participate in recruitment, training, and management of staff, Conduct performance reviews and provide feedback, Maintain a consistent presence on the floor to engage with guests, Address and resolve customer complaints, Manage budgets, financial forecasts, and cost containment strategies, Oversee inventory management to reduce waste, Ensure compliance with local health and safety regulations, Work with the marketing team to implement promotional strategies
Seniority
Mid-Senior, hands-on IC