RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure quality of reception, customer satisfaction, and loyalty.
Role type
Team lead / Supervisor for retail checkout operations
Builds
Efficient checkout processes and positive customer experiences
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, financial cash handling, customer relationship management, performance monitoring, complaint handling
Preferred skills
Strong interpersonal skills, customer-oriented mindset
Responsibilities
Manage and engage the team, organize and plan the checkout line and store reception, manage financial flows (cash, safe, bank deposits), optimize customer checkout speed, follow up on complaints, drive performance and productivity goals
Seniority
First-line management
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