Front Desk Agent
Based in Türkiye
Core
Greet and assist guests with check-ins/check-outs, handle reservations and inquiries, and manage phone calls and emails to provide exceptional customer service.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, reservation management, and front-of-house operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, reservation management, phone/email handling, multitasking, organization
Preferred skills
Opera Cloud familiarity
Responsibilities
Greet and assist guests with check-ins/check-outs, Handle reservations and inquiries, Manage phone calls, emails, and guest requests, Collaborate with housekeeping and other departments
Seniority
Individual Contributor