Business Change Facilitator
Core
Support the Change Manager and project teams in delivering ICT transformation activities, embedding process changes, and guiding clinical and operational staff through organizational change.
Role type
Business Change Facilitator (Change Management)
Builds
Process improvements and adoption of new clinical systems within an NHS ICT transformation programme.
Domain
Healthcare / Clinical Operations / ICT Transformation
Deliverable
product features
Required skills
Process mapping, benefits identification, stakeholder engagement, risk management, data collection, workshop facilitation, change communication, conflict resolution, project plan alignment
Preferred skills
Change management methodologies, project management lifecycle knowledge
Technologies
None specified
Responsibilities
Review current working practices and propose future ways of working; identify emergent benefits from process changes; support embedding process changes within the business; provide guidance to operational and clinical teams on transformation plans; escalate clinical priority conflicts; identify and highlight project delivery risks; collect and collate data for governance; support design and delivery of training programs and workshops; motivate stakeholders to embrace change.
Seniority
Mid-level, hands-on IC