(Junior) IT Field Service Engineer
Core
Provide on-site IT support for desktops, laptops, peripherals, and specialist laboratory devices to ensure reliable IT services for forensic operations.
Role type
Junior IT Field Service Engineer
Builds
Stable and compliant IT environment for forensic laboratories
Domain
Forensic services / IT Infrastructure
Deliverable
product features
Required skills
Windows environment troubleshooting, hardware troubleshooting, Intune, SCCM, laptop imaging, ITIL practices
Preferred skills
Dutch language proficiency, valid Dutch driving license
Technologies
Windows, Intune, SCCM
Responsibilities
Install, configure, maintain, and replace IT hardware and software; Diagnose and troubleshoot technical issues across hardware, software, and connectivity; Manage IT assets throughout their lifecycle; Provide out-of-hours and emergency on-site support
Seniority
Junior, hands-on IC