Assistant Manager - Catering & Hospitality
Core
Supervise catering and hospitality staff, oversee daily operations including service delivery and food preparation, and manage inventory to ensure operational excellence and customer satisfaction.
Role type
Assistant Manager, Catering & Hospitality
Builds
Catering services and hospitality experiences for clients in offices, stadiums, cathedrals, and universities
Domain
Hospitality & Catering
Deliverable
client delivery
Required skills
Team leadership, staff supervision, customer service, inventory management, food safety compliance, POS systems, conflict resolution, event coordination
Preferred skills
Budget management, staff training and development, multi-venue operations experience
Technologies
Point of Sale (POS) systems, catering management software
Responsibilities
Supervise and manage catering and hospitality staff; Oversee daily operations including service delivery and food preparation coordination; Ensure compliance with health and safety regulations and food hygiene standards; Monitor and manage inventory levels to minimise waste; Respond to guest concerns and complaints; Create and publish daily social media posts; Coordinate between front-of-house and kitchen teams; Conduct staff induction and training programmes
Seniority
Mid-level, hands-on management