Senior Business Analyst till vårt ServiceNow-team
Core
Analyze business needs, manage requirements, and drive strategic advisory for digital transformation projects using ServiceNow.
Role type
Senior Business Analyst (ServiceNow)
Builds
Functional requirements and optimized business processes for enterprise clients
Domain
IT Consulting / Digital Transformation / ServiceNow
Required skills
ServiceNow, requirements management, process analysis, business process optimization, ITSM, ITIL, agile methodologies
Preferred skills
Stakeholder management, change management, workshop facilitation
Technologies
ServiceNow
Responsibilities
Identify and analyze business needs to convert them into functional requirements; Lead and facilitate workshops to collect and prioritize requirements; Document processes and drive implementation of new working methods; Support customers in change management and business process optimization; Collaborate with customers, development teams, and stakeholders to ensure effective solutions
Seniority
Senior, hands-on IC
