Consultant Senior & Manager Business Analyst ServiceNow - Services financiers H/F

Paris, Ile-de-France, FRRemoteFull-time2026-10-06 → 2026-11-07

Core

Senior Business Analyst for ServiceNow leading digital transformation projects for financial sector clients, from functional scoping to technical delivery.

Role type

Senior IC Business Analyst (ServiceNow)

Builds

ITSM and ESM platform solutions for financial clients

Domain

Financial services / IT Service Management

Required skills

ServiceNow platform expertise, ITIL processes, functional requirement gathering, user story writing, functional testing, change management, commercial proposal support

Preferred skills

Agile methodologies (Scrum, Kanban), Jira, Confluence, English (professional level)

Responsibilities

Assess existing ServiceNow platforms and business/IT processes, co-create strategic roadmaps, ensure ITIL and ServiceNow governance compliance, facilitate workshops to capture and prioritize requirements, collaborate with technical teams on functional design and acceptance criteria, document solutions and train users, drive user adoption, support pre-sales technical responses

Seniority

Senior, hands-on IC

About EY

As a global leader in assurance, tax, transaction, and advisory services, we are using the finance products, expertise, and systems we have developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.