Réceptionniste Polyvalent
Core
Front desk and guest services role managing check-ins, check-outs, reservations, billing, and breakfast service at a hotel.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, reservation bookings, billing records
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest relations, reservation management, cash handling, breakfast service, computer literacy
Preferred skills
Hotel industry experience, English language skills
Responsibilities
Welcome and assist guests, manage arrivals and departures, handle phone and online reservations, process payments and invoicing, serve breakfast and assist in the dining area, ensure overall hotel functionality and guest satisfaction
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