Tournant Réceptionniste / Veilleur de nuit
Core
Front desk and night security receptionist managing guest arrivals, departures, reservations, and hotel operations for a luxury estate hotel.
Role type
Front desk and night security receptionist
Builds
Guest check-in/check-out, room assignments, reservation management, breakfast and restaurant setup
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Reservation management, check-in/check-out procedures, room allocation, administrative tasks, accounting/billing, security surveillance, housekeeping coordination, French fluency, English proficiency
Preferred skills
Luxury hotel experience, team collaboration, problem anticipation, attention to detail
Technologies
Phone systems, internet booking platforms, reservation software
Responsibilities
Handle guest inquiries and provide information on stay conditions and services, process reservations via phone, internet, and sales points, manage check-in and check-out, set up breakfast and fine dining restaurant, promote hotel services, coordinate communication between reception, accommodation, and dining, manage room assignments and reservation schedules, report security or safety incidents to management, monitor the establishment, support housekeeping with linen management
Seniority
Entry to Mid-level, hands-on IC