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Front Office All Rounder

Mackay, QLD, au💼 Full-time🗓 2026-08-19 → 2026-09-28

Core

Deliver warm, genuine, and responsive service to hotel guests, managing check-in/check-out, reservations, and guest requests to ensure a memorable stay.

Role type

Front Office All Rounder

Builds

Guest experiences and operational front desk services

Domain

Hospitality / Hotel Operations

Deliverable

client delivery

Required skills

Guest service, check-in/check-out management, reservations handling, multi-tasking, complaint resolution, computer literacy (Microsoft Office, PMS like OPERA Cloud), English fluency

Preferred skills

Additional languages, previous hotel environment experience

Responsibilities

Welcome guests and manage check-in/check-out, assist with reservations, handle guest requests and complaints, liaise with housekeeping, promote hotel facilities

Seniority

Individual Contributor

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