Front Office All Rounder
Core
Deliver warm, genuine, and responsive service to hotel guests, managing check-in/check-out, reservations, and guest requests to ensure a memorable stay.
Role type
Front Office All Rounder
Builds
Guest experiences and operational front desk services
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest service, check-in/check-out management, reservations handling, multi-tasking, complaint resolution, computer literacy (Microsoft Office, PMS like OPERA Cloud), English fluency
Preferred skills
Additional languages, previous hotel environment experience
Responsibilities
Welcome guests and manage check-in/check-out, assist with reservations, handle guest requests and complaints, liaise with housekeeping, promote hotel facilities
Seniority
Individual Contributor
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