Captain Waiter
Core
Manage front-of-house operations and staff to deliver exceptional guest dining experiences at a luxury hotel restaurant.
Role type
Senior IC restaurant service manager
Builds
High-quality dining service for hotel guests
Domain
Hospitality / Fine Dining
Deliverable
client delivery
Required skills
Staff leadership and training, guest relations and complaint resolution, kitchen coordination, menu and wine knowledge, health and safety compliance, reservation management
Preferred skills
Multilingual abilities, wine service expertise, mentoring experience
Responsibilities
Greet guests and manage seating arrangements, oversee service accuracy and timing, resolve guest concerns, coordinate with kitchen staff, conduct staff training, monitor health and safety compliance, manage reservations and special requests, perform opening and closing duties
Seniority
Senior, hands-on IC