French Customer Experience & Tech Support Advisor (Flexible Hours)
Core
Provide phone and email support to French-speaking customers for consumer electronics, focusing on product setup, troubleshooting, and connectivity issues.
Role type
Customer Experience & Technical Support Advisor
Builds
Customer support interactions for consumer technology brands
Domain
Consumer electronics / Customer support
Deliverable
client delivery
Required skills
French (B2), English (B2H/C1), customer service, communication, basic technical troubleshooting
Preferred skills
knowledge of Wi-Fi, mobile devices, connectivity
Responsibilities
Provide support via phone and email, assist with product setup, resolve connectivity and basic technical issues, deliver customer experience
Seniority
Entry-level / Trainee
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