Technical Customer Support Agent - French speaking
Core
Provide technical and business support to direct customers, distributors, and resellers in the EMEA region for 3D printing hardware.
Role type
Technical Customer Support Agent
Builds
Customer service and technical education for Formlabs 3D printers
Domain
3D printing hardware / Manufacturing
Deliverable
client delivery
Required skills
French (fluent), English (fluent), technical troubleshooting, customer communication, written communication
Preferred skills
passion for 3D printing, startup environment experience
Technologies
Formlabs printers
Responsibilities
Resolve technical issues and answer business inquiries via phone, email, or chat; train customers and resellers on printer usage; collaborate with engineering on technical issues
Seniority
Individual Contributor
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