French Speaking iRobot Support Specialist Work Bulgaria
Core
Provide expert technical support and customer service for iRobot products to French-speaking customers.
Role type
French-speaking technical support specialist
Builds
Customer satisfaction and successful product usage for iRobot devices
Domain
Robotics / Consumer Electronics
Deliverable
client delivery
Required skills
French fluency (spoken and written), technical troubleshooting, CRM tool familiarity, remote work self-management
Preferred skills
English proficiency, electronics or robotics industry experience
Responsibilities
Respond to customer inquiries via phone, email, and chat; troubleshoot iRobot devices; guide customers on product features and maintenance; document interactions in the database; escalate complex technical issues; stay updated on product and software changes
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