Gouvernant(e) d’étage polyvalent(e) - Abbaye des Vaux de Cernay (H/F)
Core
Supervise and control the cleanliness, presentation, and quality standards of guest rooms, floors, and public spaces in a 5-star hotel.
Role type
Senior Housekeeping Floor Supervisor
Builds
Impeccable guest room and public area environments for a 5-star luxury hotel
Domain
Hospitality / Housekeeping
Required skills
Team leadership, quality control, operational flexibility, inventory management, client service, technical issue reporting, staff training, cross-department coordination
Preferred skills
Hotel school training, experience in 4-5 star hotels, English proficiency, driving license
Technologies
N/A
Responsibilities
Assign rooms and tasks to room attendants, inspect rooms before guest arrival, conduct regular checks of public areas, support teams during peak periods, train and motivate staff, coordinate with reception and maintenance, manage linen and amenity stocks, update room status reports
Seniority
Senior, hands-on IC with team management