Housekeeping Team Leader
Core
Supervise room attendants and ensure highest standards of cleanliness, maintenance, and hygiene in guest rooms, corridors, and service areas of a five-star hotel.
Role type
Senior IC housekeeping team leader
Builds
Clean and maintained guest rooms, corridors, and service areas
Domain
Hospitality / Hotel operations
Deliverable
physical/clinical work
Required skills
Daily inspection of rooms and areas, on-the-job training, employee supervision, equipment maintenance, inventory management, shift handover coordination, VIP room attention, loss prevention reporting, maintenance follow-up, floral arrangement oversight, key control monitoring, discrepancy reporting
Preferred skills
Passion for extraordinary service, teamwork, verbal communication, product knowledge of hotel facilities, attention to detail, proper grooming
Technologies
Maid trolleys, cleaning equipment, fumigation tools
Responsibilities
Conduct daily briefings and inspections, train room attendants, coordinate with engineering, manage lost & found, prepare inventory and discrepancy reports, oversee PA attendants, handle guest service matters, monitor key issue protocols, ensure proper trolley parking, follow up on maintenance and DND rooms
Seniority
Mid-level, hands-on IC