Superviseur d'étage (H/F)
Core
Ensure cleanliness, elegance, and standards of guest rooms and public spaces while supervising the floor team to deliver personalized service.
Role type
Senior housekeeping supervisor (luxury hotel)
Builds
Clean, well-maintained guest rooms and public areas for Fairmont hotel guests
Domain
Luxury hospitality / Housekeeping
Deliverable
physical/clinical work
Required skills
Housekeeping operations, team leadership, quality standards enforcement, inventory management, guest service, maintenance coordination
Preferred skills
Luxury hotel experience, Accor/Fairmont standards knowledge, Arabic language
Technologies
None stated
Responsibilities
Inspect rooms and suites daily, supervise and train housekeeping staff, assign rooms and control work quality, maintain hygiene and safety standards, manage linen and amenity inventories, communicate with front office and guest relations
Seniority
Senior, hands-on IC