GOUVERNANT D'ÉTAGE (H/F) CDI
Core
Supervise housekeeping staff and manage room quality, linen, and cleaning supplies to ensure guest satisfaction in a 5-star hotel.
Role type
Senior housekeeping supervisor (floor manager)
Builds
Clean guest rooms, public areas, and manages housekeeping inventory
Domain
Hospitality / Hotel management
Required skills
Housekeeping management, inventory control, staff supervision, quality assurance, customer service, French language proficiency
Preferred skills
Hotel training background, team leadership, organizational skills
Responsibilities
Maintain excellent client relations with confidentiality, ensure room quality and cleanliness, verify maintenance of rooms and public areas, animate housekeeping and laundry staff, manage linen and cleaning product stocks
Seniority
Senior, hands-on IC