F&B Hostess
Core
Greet guests, manage reservations and table assignments, and coordinate guest flow to ensure a welcoming atmosphere and operational efficiency at a resort F&B venue.
Role type
Front-of-house hostess
Builds
Guest experiences and seamless dining operations
Domain
Hospitality / Resort / Food & Beverage
Deliverable
Product features (guest service flow)
Required skills
Reservation management, guest relations, conflict resolution, multitasking, record keeping, event coordination
Preferred skills
Empathy, problem-solving, attention to detail, adaptability
Technologies
Reservation systems
Responsibilities
Greet guests with warmth, manage reservation systems and table assignments, handle phone inquiries and waitlists, coordinate with servers and kitchen staff, maintain cleanliness standards, assist with special events and private dining
Seniority
Entry-level, hands-on IC