Guest Relations Officer / Receptionist
Core
Manage guest check-ins/outs, room allocation, and daily operations for a floating hotel (ocean liner) to ensure guest satisfaction.
Role type
Front Desk Agent / Receptionist
Builds
Guest services and room availability for a floating hotel
Domain
Hospitality / Maritime tourism
Deliverable
client delivery
Required skills
Opera system proficiency, room allocation management, reservation management, key control, credit limit evaluation
Preferred skills
Additional languages beyond English
Responsibilities
Greet guests and answer inquiries, perform check-in/out using Opera, manage room allocation, maintain arrival reports, coordinate with housekeeping and sales, manage safe deposit boxes, inform guests of rates and services
Seniority
Entry to Mid-level
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