Director, UX Research
Core
Lead user experience research to define the future of Peacock's product experiences, focusing on subscriber experiences across devices and fandom-centered streaming initiatives.
Role type
Senior IC Principal User Experience Researcher (Strategy & Leadership)
Builds
Product research and consumer insights for NBCUniversal's streaming service, Peacock
Domain
Media & Entertainment / Streaming / Consumer Insights
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
Qualitative and quantitative research methodologies, stakeholder influence, project management, behavioral data analytics, strategic roadmap influence, mentoring, vendor management, AI-enabled tool application
Preferred skills
Data visualization, qualitative and quantitative analysis, emerging technologies familiarity
Technologies
AI-enabled tools, behavioral data analytics platforms
Responsibilities
Define research roadmap, conduct lifecycle research (interviews, surveys, tests), advise partners on methods, craft strategic memos, influence product roadmaps, mentor researchers, manage external vendors
Seniority
Senior, hands-on IC with strategic leadership
