Principal, Product Analytics
Core
Deep investigative and technical work to explain user behavior and customer experience, turning findings into decisions that change the product and business.
Role type
Principal, Product Analytics (deep-investigation engine)
Builds
Product roadmap, company strategy, experiments, and real-time product actions via churn modeling
Domain
AI video platform for business / Enterprise skill development
Deliverable
production ML models
Required skills
Deep product analytics, Data science and modelling, Causal and statistical analysis (regression, causal inference), Unstructured data analysis, Market opportunity sizing, Organizational productivity metrics
Preferred skills
Unstructured data experience, AI-native company experience, Subscription business models, B2B PLG motions, Multi-product platform experience, Qualitative research integration, Pricing and packaging
Technologies
Regression, Causal analysis, Churn modelling, Agent-user conversation analysis, Context layers, Evaluation systems
Responsibilities
Lead deep investigations into user behavior and customer experience; Identify failure points in the user journey; Analyze acquisition channels and user intent; Perform rigorous causal and statistical work; Build models that drive action (e.g., churn modelling); Analyze unstructured and AI-specific data; Size market opportunities; Measure organizational productivity; Communicate findings to product teams and executives
